Daktela MCP Server

Category: Messaging MCP Servers
Brand: Daktela
Slug: daktela-mcp-server
Website: https://mcp.pipedream.com/app/daktela

Overview

Daktela MCP Server is an MCP server that connects MCP-compatible clients to Daktela’s cloud-based CCaaS (Contact Center as a Service) omnichannel contact center capabilities via the Pipedream MCP platform. It provides a static MCP endpoint that can be integrated with various chat or MCP client applications.

MCP Server Endpoint

• Base MCP server URL: https://mcp.pipedream.net/v2
• This static URL is used by all supported MCP clients.
• Authentication is performed when adding the server within each client/application.

Features

• MCP server for Daktela

  • Exposes Daktela functionality through the Model Context Protocol (MCP).
  • Designed for use with MCP-compatible chat clients and tools.

• Integration with Daktela CCaaS

  • Connects to Daktela’s cloud-based contact center platform.
  • Targets omnichannel contact center use cases (e.g., multiple communication channels managed through Daktela’s CCaaS backend).

• Hosted on Pipedream MCP platform

  • Operates through the Pipedream MCP infrastructure.
  • Uses a single, shared static MCP server URL for all clients.

• Client-agnostic connection

  • The same MCP URL is used regardless of the specific MCP client.
  • Configuration is handled per client (e.g., adding the server URL and setting authentication).

• Configuration resources

  • Documentation and setup instructions are available via the Pipedream MCP Configuration page.

Usage

1. Copy MCP server URL: https://mcp.pipedream.net/v2.
2. Add to your MCP-compatible app or chat client:
   • Use the URL as the MCP server endpoint.
   • Complete authentication within the client when prompted.
3. Refer to configuration docs:
   • Check the Pipedream MCP Configuration page for client-specific setup steps.

Pricing

No pricing information is provided in the available content.

Tags

• contact-center
• omnichannel
• ccaas